Visual Workflow Builder
Map SOPs into AI-ready conversation playbooks with guided steps and guardrails.
Agentic Customer Portal
Automate Support. Preserve the Human Touch.
The agentic AI cockpit that orchestrates workflows, manages channels, and knows exactly when to hand off to your team.
Support Command Center
Live- C
Customer · WhatsApp
Hi — my March invoice looks wrong, I think I was charged twice.
WorkflowBilling › duplicate charge · matched at 0.91
- AI
Feimes AI
I can see two captures on invoice #4821. Let me check the duplicate-charge policy before I promise anything.
Grounded answer3 sources cited from Billing KB · confidence 94%
- ↑
Human handoff
Policy guardrail: refunds above RM 500 need human approval — escalating with the full thread.
- A
Aisyah · Billing (human)
Hi, Aisyah here. I've queued the duplicate charge for refund — it lands in 3–5 business days.
AI
Trusted by support teams at
2.4k
Active tenants
37s
Avg. reply speed
18k
Workflows deployed
Works with your channels, models and tools
- WhatsApp BusinessChannel
- Facebook MessengerChannel
- Web WidgetChannel
- OpenAI RealtimeVoice
- DeepSeekModel
- OpenAI-compatibleModel
- Ollama (local)Model
- StripePayments
Built for ambitious support teams
Inspired by high-end SaaS marketing experiences, adapted for Feimes customer-support operations.
Channel Intelligence
Coordinate web, WhatsApp, and Messenger from one tenant-aware dashboard.
Human Handoff Control
Escalate critical threads instantly while preserving context and SLA visibility.
Evaluation Insights
Track response quality with repeatable eval runs before workflow rollout.
Always-on AI, designed in
Your customers’ questions never wait on a night shift.
Feimes answers around the clock, routing every web, WhatsApp, and Messenger conversation through the workflows you build — and handing off to your team the moment a human touch is needed.
Free plan · no credit card · live in minutes
- Omnichannel
- LLM routing
- Grounding
- Eval gates
- Handoff
- Learning
- ROI proof
All plans on one page, always visible
No hidden plan details. Compare every tier at a glance and pick the right starting point. BYOK: bring your own LLM, messages are unlimited - learn more.
MonthlyAnnual2 months free
Free
RM 0per month
Get started with core web support workflows.
- 1 workflow
- 1 team member
- 100 messages/month
- Web channel
- Community support
Starter
RM 89per month
BYOK — bring your own LLMAffordable AI support for small teams.
- 3 workflows
- 3 team members
- 2,000 messages/month
- Unlimited messages with BYOK
- Web + WhatsApp + Messenger
- Advanced analytics
- Email support
Business
RM 199per month
BYOK — bring your own LLMScale multi-channel support across your org.
- 20 workflows
- 10 team members
- 5,000 messages/month
- Unlimited messages with BYOK
- Web + WhatsApp + Messenger + CRM
- Advanced analytics
- Priority support
Questions before launch?
Talk with Feimes team
Reach out for partnerships, implementation support, or enterprise onboarding.
Prefer self-serve setup? Start with a free account and build your first workflow today.
Build your customer portal in minutes
Join teams using Feimes to deliver faster replies, higher-quality outcomes, and cleaner cross-channel operations.