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Agentic Customer Portal

Launch a support portal customers actually enjoy using.

Feimes combines AI workflow automation, channel orchestration, and conversation visibility in one sleek cockpit for modern support teams.

2.4k

Active tenants

37s

Avg. reply speed

18k

Workflows deployed

Support Command Center

Live

Open conversations

142

Urgent handoffs

11

Resolved today

389

AI confidence

93%

Top channel volume

WhatsApp 72%
Support orchestration overview

Features

Built for ambitious support teams

Inspired by high-end SaaS marketing experiences, adapted for Feimes customer-support operations.

Visual Workflow Builder

Map SOPs into AI-ready conversation playbooks with guided steps and guardrails.

Channel Intelligence

Coordinate web, WhatsApp, and Messenger from one tenant-aware dashboard.

Human Handoff Control

Escalate critical threads instantly while preserving context and SLA visibility.

Evaluation Insights

Track response quality with repeatable eval runs before workflow rollout.

Workflow map connecting AI routing, channels, and handoff policies

Simple Pricing

All plans on one page, always visible

No hidden plan details. Compare every tier at a glance and pick the right starting point. BYOK: bring your own LLM, messages are unlimited — learn more.

Free

RM 0/month

Get started with core web support workflows.

  • 1 workflow
  • 1 team member
  • 100 messages/month
  • Web channel
  • Community support
Choose Free
Most Popular

Starter

RM 89/month

Affordable AI support for small teams.

  • 3 workflows
  • 3 team members
  • 2,000 messages/month
  • BYOK: unlimited messages
  • Web + WhatsApp + Messenger
  • Advanced analytics
  • Email support

Business

RM 199/month

Scale multi-channel support across your org.

  • 20 workflows
  • 10 team members
  • 5,000 messages/month
  • BYOK: unlimited messages
  • Web + WhatsApp + Messenger + CRM
  • Advanced analytics
  • Priority support

FAQ

Questions before launch?

Can we keep human approval for sensitive channels?

Yes. Configure handoff triggers and require agent review for selected workflow steps.

How does tenant scoping work?

Each workspace uses tenant-isolated headers and settings to keep data and actions separated.

Can we test responses before going live?

Absolutely. Use conversation preview and eval runs to validate quality before enabling channels.

Contact

Talk with Feimes team

Reach out for partnerships, implementation support, or enterprise onboarding.

Email

[email protected]

Prefer self-serve setup? Start with a free account and build your first workflow today.

Ready to modernize support?

Build your customer portal in minutes

Join teams using Feimes to deliver faster replies, higher-quality outcomes, and cleaner cross-channel operations.